Terms & Conditions

Terms and Conditions

Introduction

By using www.healingconnectiontherapy.net, you agree to comply with and be bound by these Terms and Conditions. These terms govern your use of our website and the mental health therapy services we offer. If you do not agree with these terms, please refrain from using our website.

Eligibility

To use our services, you must be at least 18 years old or have consent from a parent or guardian. By accessing our website, you affirm that you are eligible to use our services.

Use of Services

You agree to:

●        Provide accurate and complete information during the registration and booking process.

●        Maintain the confidentiality of your account and any personal information shared during therapy sessions.

●        Use the website and services only for lawful purposes.

You agree not to use the website to:

●        Engage in any illegal activity or violate any local, state, or national laws.

●        Disrupt, damage, or interfere with the website’s functionality.

●        Upload, post, or transmit harmful content, including malware, viruses, or spam.

Therapy Services

The mental health therapy services provided through this website are intended to be used for informational and educational purposes. Therapy services are not a substitute for professional medical advice, diagnosis, or treatment. You should consult with a licensed mental health professional for individual therapy services.

●        Confidentiality: All information shared during therapy sessions is confidential, except in cases where we are required to disclose information by law (e.g., danger to yourself or others).

●        Emergency Situations: If you are experiencing a mental health emergency, please seek immediate assistance from a licensed professional or call your local emergency services.

Appointment Scheduling and Cancellation

●        You can schedule appointments through our website.

●        If you need to cancel or reschedule, please notify us directly at least 48 hours in advance to avoid cancellation fees.

Payment

Fees for therapy services will be outlined during the intake process. We accept payments through our HIPPA compliant payment platform “Ivy Pay” or via Headway, our insurance biller platform.  All payments are non-refundable, except in cases where services are not provided as agreed upon.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is protected by copyright laws and belongs to Healing Connection Therapy Inc. You may not use any content without explicit permission.

Limitation of Liability

To the fullest extent permitted by law, Healing Connection Therapy Inc. will not be held liable for any damages arising from the use of our website or therapy services, including but not limited to direct, indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold harmless Healing Connection Therapy, Inc., its employees, and affiliates from any claims, damages, or liabilities arising from your use of the website or services.

Governing Law

These Terms and Conditions are governed by the laws of California. Any disputes arising out of or relating to these terms shall be resolved in the courts of California.

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised date will be updated accordingly.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

●        Email: elaine@healingconnectiontherapy.net

●        Phone: 909-276-4246

●        Address: 265 South Randolph Ave. Suite 240, Brea, CA 92821